Application hosting frequently offers the best path to maximising value from your planning software
and protecting you from production loss, maintenance delays, information gaps, and other operational problems. Reflex Solution Hosting manages your planning solution in the reliable and experienced hands of Reflex professionals. You can benefit from lower costs, faster start-up times, and fewer technical and administrative burdens. Don’t dismiss this option; it may just be what your business needs.
We provide a team of experienced consultants
, who specialise in business planning processes, to support your implementation. They will plan, advise, support and drive your implementation to a successful conclusion. With a plethora of successful implementations under their belts, they will make sure you get the solution your business needs. It’s not just about the software; it’s also about the processes and the relationships. Implementation consultants will be allocated specifically to your project, to ensure consistency and quality of outcome.
SUPPORT Based in the UK, our support desk is manned by Reflex professionals with years of experience. They work to strict service level agreements which will be clearly defined in your contract. As with our implementation consultants, we allocate our staff to customers, so that they really understand your business need and develop long term relationships with you.
TRAINING Where possible, your implementation consultant will also lead the training of your users. This is an essential phase of the implementation plan, and we like to make sure that we do it properly. We will provide as much onsite training as you consider necessary, and we will leave you with the training materials and manuals you need.